We have just received three 24x16 prints from a digital file which I uploaded to your website.

This is the first time that I have used this service, having only had 35mm processing done in
the past.

I wanted to write immediately to say how completely delighted we are with the results. It is superb and could not be improved in any way. The sum charged I thought to be very reasonable and the turnaround and packing excellent.

Best wishes,

Meg Lawrence, Stained Glass Artist, via Email, February 2009

I picked my images up from the post office this morning and I have just opened them.
I just had to email and say they are stunning. The quality and the colour are fantastic!
I have been so disappointed in my usual lab with their printing and complained a number of times about images being far to "green". I am please to say that your printing far surpasses theirs.

Audrey Keating, via Email, February 2009

I sent a CD of my images in to you late Monday afternoon and had the prints back on Wednesday!

Excellent quality and service. Thank you very much.

M R Pretious, via Email, January 2009

I just wanted to write and let you know how impressed i am with your service. On reading recommendations online i sent off 5 rolls of film to you, which I suspected were damaged.

A day later i got a phone call from one of your staff confirming that they had processed them OK and today I received them in the mail. Considering the state some of the rolls were in physically I am quite surprised you managed to process them at all.

The speed and quality of your service confirms everything I had read about you beforehand and ensures that you will be processing many more of my films in the future.

Many thanks

Martin Cartwright, via Email, December 2007

Just to say a great big thank you for the pictures - we have just received them (very well packaged!) and they are just what we wanted for our reception area.

No doubt you will receive more orders from ourselves in the future and people that we recommend you to.

Thanks for all your help and the prompt attention to our e-mails.

Have a lovely Christmas and a prosperous New Year.

Joanne Kenniford, Windle & Bowker Limited, November 2007

I just wanted to write and say thank you for the first class service I have received from you. I was recommended to you by fellow photographers/photography students who all had very positive things to say about you and I have to say they were not wrong.

I was recently given my first "commission" since starting to study photography and chose you to develop my colour prints and produce the enlargements that the client requested. Throughout this, you have been so helpful, giving me advice when I have called and providing me with excellent quality prints within a very short space of time. I also had to send some black and white film to you recently as I have not had access to a dark room process of my own, as I usually do. I was a little nervous as previous experience with another company had left me with damaged negatives, which was absoloutely heartbreaking. I need not have worried though as my negatives and prints were returned to me in pristine condition with the usual high quality I have come to rely on you for.

I can say without a shadow of a doubt that I will remain a loyal customer for many years to come and will recommend you to anyone who asks. Hopefully, as I continue learning, my photographs will continue to improve and my mid-life change of career will prove to be fruitful

Thank you again for a truly excellent service.

Mrs Alison Drugan, via Email, August 2007

Every time I receive my prints back from you I think WOW! Those shots look really good!
Well they look good because the printing is fantastic!

Thanks,

Alan Crotty, via Email, August 2007

I have just received 5 prints from you, they are lovely and I'm very pleased. I sent 5 digital images on a disk to be enlarged to 16x12. It's my first order to you and I wasn't sure about how well the image data would reproduce.

I found the technical information in your advert was very helpul and so was the receptionist when I phoned to ask a question.

I want to put my pictures into a local photo competition so it's great that they have turned out well. I will definitely order prints from you again.

Thanks,

Elizabeth Parkins, via Email, August 2007

Just a sincere word of thanks for my first order which arrived extremely well packed in just under a week from upload to my door. Considering the prints were 30x20 inches, mounted and laminated, this was a fast turnaround. If this is how it is, then so be it! The quality was even better and way above my expectations (and I am very fussy). To risk an expensive order like this on a new-to-me service was probably foolhardy, but i need not have worried as colour balance was perfect and matched my own calibrated monitor and printer / paper / inks, but the pictures I received had something else, dare I say it, a film-like quality. A nice surprise for a digital workflow.

I look forward to my next order with Peak.

Kind regards,

Trevor Ferris, via Email, May 2007

Just like to say a big thankyou for such a prompt, efficient and quality service.

I am only a small user but was recommended to you by my GCSE photography lecturer from South East Derbyshire College. After contacting you last week, you not only within a week sent me all the relevant info etc, but also processed 5 of my B&W films and even pandered to my request of putting on my own reference numbers on each negative holder.

So, thank you again and I shall also be recommending you to others.

Jane Swinhoe , via Email

Alan Powderham , via Email

I have just had my first six shots processed by your labs returned to me and I have to say you returned some fantastic quality prints with a super fast turnover. I am hoping to start selling shots soon from art markets and from my website www.randomhamsterphotography.co.uk and I will be definitely using your services for printing. I am also looking forward to trying some of the different mounting services available.

Many thanks for all your pre-order advice as well as an excellent service!

Best wishes

Tracey Smith , via Email

I have to say you did an excellent job on my recent online order. I had not ordered prints of such a size (24"x 20") before, either online or by post and the quality was top class, the colours were fine and the prints arrived safely in a carboard tube. They have been much praised by others who have seen them and are now going to be framed.

Many thanks for a speedy and efficient service.

Mark Shillam , via Email

Received my photos yesterday (Saturday) - amazing response time, I submitted my order only on Friday! Quality was excellent. Compared with another lab, the ones from you guy's are exactly as i saw them on my computer. The prints from the other lab have the colour balance all skewed, amongst other things.

These photos were for a present and I thought that I would have a dodgy image and replace it later, your prompt response times have allowed me to give an excellent gift first time around.

Many thanks, I will be using your services from now on.

Martin Inglis, via Email

I would like to thank you for the quality of prints and the service you provide. The brides and grooms have been commenting on the great quality of their prints, the colours and the online ordering (POLO).

I think the print quality is excellent and the colours are great. The online ordering (POLO) makes life easy for me and brides and grooms see this as a great service. For me it makes life easier by sending you my film where it is beautifully printed and then uploaded to POLO leaving me to get on with what I like doing, that is taking photographs.

Please pass my thanks to rest of your team for their great work.

George Mullen, via Email

Last Monday I ordered 5 30"x 20" prints for a public display at Kent County Show. This morning (Saturday) I received the prints. The quality of the prints is brilliant and the service superb.

I have been using you for some years so I am used to good service but this package was outstanding. Thank you so much to everyone involved.

John Hunt, via Email

I would like to thank Peak Imaging for the prompt delivery of my latest order. The print quality also exceeds my expectations. These sixty plus photos are part of an exhibition I am staging in my local town this year, so the image quality is very important. You certainly didn't let me down on that score, it is a flawless job. Once again thanks for a fantastic service, Peak Imaging is by far the best Photolab i've ever worked with.

Allan Hutchison, Fife

With regard to the above order I would just like to let you know that the prints arrived on Saturday morning and I am very happy with the results, both in the quality of the prints and with your excellent service, the software was easy to download, install and use. I will have no hesitation in using your services again or in recommending your services to friends.

Stewart Daniels, via Email

Ordered online Midday 20th February, delivered morning of 22nd February - Excellent service, excellent prints!! Thanks.

Mick Pretious, via Email

Thanks very much for the prompt service. I emailed you the image yesterday and you promised it would be posted today. In fact it arrived this morning when the doors open at 11am.

Thanks again.

Philip Dunn, via Email

Thank you for doing such a brilliant job with the canvatex photos. They are very professional and arrived just in time to hang for an exhibition starting 10:00 am Saturday.

Elisabeth Sephton, via Email

I have just received my prints through the post from you this morning and in the time you stated, 3 days. The prints were from digital media, with me not using this service before I enclosed two order forms, one for uncalibrated, the other calibrated. To my suprise the images did not need to be optimised, which just goes to show that your monitor calibration instructions are easy to use and produce perfect prints, even the monochrome ones.

Be sure that I will be forwarding more work to you.

David Martin, via Email

Just a short email to say thankyou for yet another set of fantastic reprints. It never ceases to amaze me, the quality I receive from your standard service.

Ian Rooker, via Email

I'd just like to say that out of all the processors I've ever used, your company is the best in all aspects; communication, customer service and quality. I'm very happy I found you, you make all the difference.

Anna Harvey, via Email

I was very pleased to receive my photos back today - very quick turn around. No white borders and great colour.

Many thanks to your team.

Phil Johnson, via Email

It's not often I'm moved to praise a service but your digital submission service (Peak Online) with its dedicated upload software is very impressive. I'm not a digital user usually and just wanted a few prints of images of a family party that a guest had emailed me. The ease of download of the software, speed of upload and delivery and quality of prints were impressive. It's enough to make a chap consider giving up film, or at least buying a decent scanner!

Lawrence Roberts, via Email

Just a quick note to say thank you for my latest order.

This was a test print for a possible new method of making portfolio prints. I sent you a digital file (drum scanned from 4x5 inch for best quality then resized with a white border and sharpened for print). I asked you to produce a 20x16 digital print, mounted on card and laminated.

I deliberately selected an image with lots of fine shadow detail and subtle variations of colour, usually the first things to suffer in an inferior print. The resulting print exceeded my expectations and can only be described as stunning. Tack sharp and chock full of fine detail. Even more impressive are colour and density, for all practical purposes a perfect match to my original file, showing that you clearly have your ICC colour management very well adjusted.

The mounting and laminating also work extremely well. The laminating, in particular, is very unobtrusive, detracting very little from the appearance of the print, but greatly improving its resistance to handling - a major consideration for portfolio prints.

All in all, I am very impressed and in due will be sending you a larger batch of files for the same treatment. In the meantime please pass on my thanks and appreciation to your printers. At the same time I should probably thank the guys who do my film processing. You have done all my processing for the past few years and it has been consistently superb, fast, reliable and competitively priced.

Simon Miles, via Email

I'm writing to thank and congratulate you for some excellent work you did for me (I had 51 scans produced using your sustom scanning service - on a Flextight machine).

The scans were extremely impressive and all my queries were answered very promptly via email from Lee Callaghan, who was extremely helpful.

Thanks again, I look forward to working with you in the future.

Jim Shannon, London

My name is Breken Hornby and I'm a qualified Photography Teacher who has been taking photographs for the past twenty years on all formats from 110 to 5x4 cameras.

During summer last year I tried my own photography laboratory tests using all sorts of different labs around the country using both amateur and professional D&P packages. I can wholeheartedly say that without a shadow of a doubt, that you are the best quality laboratory this country has to offer.

The quality of your "professional" 35mm packages is superb, and as for the 30x20 enlargements I have received they are just unbelievable, in both sharpness and colour. Without being big-headed when people see the work that I have produced for them they also cannot believe the quality of the prints. I always tell them where I got the prints from, and I strongly urge them to use you if they care about their images as well.

As for your staff, Alison, Amanda and Zac are always extremely helpful and polite when I call and will bend over backwards to help with my enquiry.

Once again Mr Gledhill thank you for providing a magnificent, quality service, and I won't trust anyone else with my precious memories. Long may your success continue.

Mr Breken Hornby, Hull

Dear all, I just had to email you to once again complement you on your first class service in quality of printing and your turn around service.

I sent you two films for P&P on Easter Bank holiday weekend and received them back by the 15th. Thats what I call speedy, & quality second to none. Many thanks once again.

Ian Rooker, via Email

Can I say thank you for a job well done. I received my 20x16 canvas backed print this morning and it was everything I had hoped it would be. I ordered it to replace an original canvas backed print which had faded badly (some thirty years old). Fortunately I had a 10x8 print of the same which I scanned. The photograph is special to my mother and father in law - it was taken on the occasion of my father in law first being made mayor - and is a birthday present for his 89th birthday.

So many thanks for a prompt, efficient and professional service. The provision of a target print is an excellent one and helped me get things just right. You can be sure that this very satisfied customer will be making use of your excellent facilities again soon.

Dave Jones, via Email

I felt I must write to let you know how impressed I am with your service. I have been sending films to you for probably about 5 years but have never contacted yourselves with any praise for the service you provide.

Having just returned from a trip to Vienna, as usual I couldn't wait for my images to arrive back. I posted my packages on Thursday February 5th in the late afternoon, containing 6 films that needed uprating and an extra day in the lab. I was expecting them back on Monday or Tuesday. Saturday morning 7th February Postman Pat is knocking at the door at 8.15am with ALL my films packaged and processed. Truly unbelievable! A total of about 52 hours from posting. Why go digital with turnarounds like this?

Many thanks once again for your speedy and professional service and of course thanks to Royal Mail. Cheers!

Andrew Jankunas, via Email

Thank you so very much for the prints you did for us from slides, we are absoloutely thrilled to bits with them. The quality is unbelievable and the kindness, consideration and efficiency could not be beaten anywhere. You have certainly made our day and of course we will now be able to look at these photos often. We just can't thank you enough. We will recommend you to everyone and we will certainly deal with you again. I cried when I looked at these photos and I will treasure them. Kindest regards to you.

Pauline Boxold, via Email

A big thank you for processing my film I have just sent you. I was amazed at the print quality. 100% on the colour accuracy. I have had my customer round tonight and he was stunned at the print quality, so I will continue to use Fuji NPS 160 film if this is the quality.

As a wedding photographer you give me the colour depth and quality that customers want. Please continue this perfection.

So far I have now posted 2 more films to you for printing. I will use you indefinately for my business.

Mark Pruden, (A truly amazed and satisfied customer) via Email

I wish to congratulate you on the standard of your work, it is most impressive. After a two year search, trying different processors I have finally found someone able to produce prints to the quality I expect from my Contax, with better colour saturation than my cheap digital camera. Showing your "standard" prints to friends has also got you two more customers!!

Stephen Basire, Cornwall

I have recently purchased a new camera - my first SLR. I went out, full of enthusiasm, and took lots of pictures then delivered the films to my local processor. Such a disappointment when they came back, dull flat and lifeless - not at all as I remembered them, and all-in-all a huge disappointment!

However, I was reading through various camera magazines and so many people seemed to be suffering the same complaint as I was, and recommending companies like yourselves as an alternative. And so my first roll of transparency film I entrusted to Peak Imaging. I wasn't expecting miraculous results - but I was thrilled to open the pack and see such wonderful colours, and pictures that were alive and truly reminiscent of the events as I remember them.

I will not hesitate to send all of my films to you in future....Thank you.

Amanda Raby, via Email

I am a new customer to Peak Imaging and the first thing that I would like to say is how pleased I am with the first two orders that I have placed with you. You will certainly hear from me again.

Keith Hughes, Surrey

Such attention, such a class act....ta so much and of course in a hurry!!!

Stamford, via Email

I have been using your service for over two years now and your quality has given a new impetus to my photography, you are, without doubt, the best.

H.W.A. Alcock OBE, Derbyshire

Hello, I have just received my film back this morning 12/7/03 and I have to say the results are first class. Being a complete novice where glamour photography is concerned I have been attending Workshop Studio on and off over the past year. The print quality is excellent, colour, sharpness etc. I shall certainly be recommending yourselves to all my fellow Ilkeston Photo 2000 club members.

Once again many, many thanks

Ian Lacey, via Email

Just want to thank you all so far for doing a 'grand' job! It's really important to receive praise, it always makes my day. The photographs are printed so beautifully. Thank you so much.

Kirsten Jane Ainsworth, Wigan

It's not often that I feel the need to write to thank a company for it's service but your company's product and service is an exception. I have recently received my 35mm prints from my first order with you, HOORAY!!!...I CAN take good photos!!! The colour saturation, sharpness and life in the pictures is fantastic, previous to me using yourselves I had sent an identical make of film, from the same holiday, to a local processing lab. When I received the results, I couldn't believe how washed out, lifeless and dull the prints were, I was beginning to think the camera / lens or my abilities were at fault. So thank you again for a quality product and keep up the good work!

Richard Gregory, Royston, Herts.

Your Winter offer of large format prints I found extremely generous, I took advantage of it three times. The final one is currently being processed and the quality of the other two was beyond belief, the enlargements are a credit to your company and your laboratory staff. Friends and visitors have expressed their admiration at the photographs.

Barry Marland, Manchester

I don't usually do this, but I was so pleased with my recent prints I just had to SHOUT. Thanks for such a great service. Since moving up to medium format about 18 months ago, I've been so disappointed with the quality of prints I have been receiving from a number of well known, so called "professional labs". Out of desperation I decided to try PEAK IMAGING. WOW! Wasn't I pleased when my prints arrived, pin sharp great colours and just SCREAMING TO BE ENLARGED! Peak Imaging get my prints and my recommendation.

Patrick Powell, via Email

Just a quick note to congratulate you on once again providing excellent and very consistent service. Initially upon using your service I was very hesitant as I feared that quality would suffer because of your turn around (but you were highly recommended to me). I needn't have worried the quality is everything I could possibly expect (and I'm extremely fussy as an number of processing houses have discovered over the years). I now would use no where else. So keep up the good work and my next order is in the post.

Lorna Heyton, via Email

I have just received back a roll of Ilford FP4 125 and just thought I'd drop you a line to say what a cracking job your printers have done on them. I usually stay away from black and white mainly because to have them hand printed is too expensive and black and white film that is machine printed onto stock film is more often than not totally rubbish.

Films I had developed in the past came back with horrible yellow/green colour cast and muddy washed out colours. When I got the film back off Peak Imaging I was pleased to say the least. These were true black and white prints. The blacks were black and not just a shade of dark grey! The whites were white and not just a shade light grey! Colour cast? What colour cast?

These prints are as near as you can get to hand printed. Fantastic job. It looks like I'll be stocking up on black and white film again!

Geoff Laing, Durham

Frances Baines, via Email

A J Eastgate Warwickshire

"Many thanks for doing such a great job with my recent order. The prints arrived this morning and have been beautifully printed. I am impressed that you have chosen to put quality before turnaround. I would rather wait and get top quality results than have second-rate processing turned around rapidly. One reason you are so busy is that those of us who use your services have been posting lots and lots of favourable comments on the forums of www.ephotozine.com and www.ukphotographics.co.uk... Word is spreading that Peak Imaging is top notch!

"Well done! All the praise is well deserved."

Joanne Mead, via Email

"I've just received my first order from yourselves...[9x6 Fixed Format prints from slides]. Very pleased. The images were sharp and colours true to the original slides. I think perhaps the best and most accurate machine prints I've ever had. In fact they were of a far higher quality than hand prints from the same slides that I've had done at Colab and BPD Photech."

Chris Porter, via Email

"I have received the photographs in superb condition this morning. The quality of the processing and prints was outstanding, as my colleagues and I discovered, due no doubt to your expertise and care.

I shall not only use Peak Imaging in future, but strongly recommend you to my friends as well. Thank you very much indeed!"

Billy Chan, via Email

"I recently ordered a batch of 30 x 20 mounted enlargements from a selection of 35mm colour negatives, for one of my clients to use as display prints for a series of seminars. I knew your print quality was good from past experience, but these were exceptionally brilliant. You achieved results at this large size better than I had seen the same negs produce at 8x 6½!

Not only were they beautifully printed and well mounted, they were superbly packed. They survived delivery without a dent; they would have survived a small earthquake. My client was delighted with the prints, which was a feather in my cap. So I just had to pass on my grateful thanks to all at Peak Imaging, along with my endorsement of your current headline: you definitely are the UK's No.1 Pro-am Lab!"

Roger F Hammond, Surrey

I know that my 'Happy Couple' will be overjoyed. I will most certainly be using your skills again and, for once feel wholly confident in recommending you to colleagues wanting a thoroughly excellent service"

Philip Savins, via email

In these days when so much service is sub-standard it is very nice to see that there are still Company's around who provide a very good service. Thankyou very much!"

P.R. Mariner, via email

For many years, until June last year, I had used several different processing labs with moderate satisfaction.  I became dissatisfied with the quality of work I was receiving from a [well promoted] Pro-Am Lab, prior to changing to your firm.

Since then, I have been able to compare your work with that of other labs, and am astounded by how much better your results were, especially with regard to colour balance and consistency.  You’ve earned yourself a loyal customer."

Antony Lodge, Kent

"Could I thank you for your super service.  Foolishly, in sending my last order for reprints, I omitted my name, address, etc.  I think that I was having a bad day!  One of your staff (I think it was Vanessa) managed through amazing detective work to contact me and confirm that the order was in fact mine.  Yesterday, when I rang to check on the order, I discovered that I had not requested next day delivery.  I think that I must have had a really bad day.  However all was sorted out and this morning I received my reprints.

Thank you, once again.  Your standard of customer care cannot be beaten!!"

Bob Given, via email

Rest assured I will switch to dealing with your company for all future processing needs and will recommend others to do likewise.

I’ve been using Peak on a regular basis for just over a year and the consistent high quality of your printing compared to my previous “so called professional lab” just knocks me out.  Clean negatives, biting sharpness, and accurate colours.  I note that turnaround times slipped somewhat during September but I am pleased to report that they are now back to normal.

Recently I returned some slides that had a fibre mark ingrained on them.  The mark was found to be caused by a fibre in my camera, rather than a fault of the processing.  Nevertheless, one of your members of staff called Dean, was kind enough to send me some old style mounts.  Using these, I was able to remount the transparencies and obscure the mark.  I was particularly pleased because the slides were of great value to me."

Adrian Evans, Devon