Peak Imaging

privacybanner privacymobile

Privacy Policy

PRIVACY POLICY for Peak Imaging Limited and its associated trading names and websites of Peak Imaging and Peak Imaging Professional. At Peak Imaging Limited we are committed to safeguarding and preserving the privacy of our customers. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

Peak Imaging Limited is registered and located within the United Kingdom.

Peak Imaging Limited
Unit 6 Flockton Park
Holbrook Avenue

Sheffield S20 3PP

Company Registration No. 06335420

Policy Updated 25th May 2018



Information We Collect About You

In running and maintaining our business we may collect and process the following data about you - name, address, email address, phone number and payment details for the processing of your order.



Data Storage and Retention

Personal data we collect is stored on secure servers in the United Kingdom which are password and firewall protected.

Paper order forms we receive are secured in locked area for a period of up to 2 years and then are destroyed by a fully compliant confidential waste carrier.

Images sent to us will be stored on our secure UK based servers for a period of up to 1 year, after which time they will be permanently deleted. We may store images for a longer period if you specifically request us to do so.

Where you have authorised us to collect your personal data for marketing purposes we will retain your information until you inform us that you no longer wish to receive marketing communications from us.

We will also hold your data in our United Kingdom based databases for the minimum period legally required by HMRC in relation to the processing of financial transactions.



Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.
  • To enable delivery of your order via our preferred carrier, they will not store or use this data for any other purpose than to fulfil delivery.


Marketing and your Data

We may send you emails regarding your order, we will have a legitimate business reason for doing this and these emails are not for the purpose of marketing.

Please be assured we will not sell or pass on your personal data to a third party company for marketing purposes.



Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you.
  • To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. They will only be emailed to you if you requested this when placing your order. If you do not wish to receive such information please amend the settings on your online account or contact us at info@peak-imaging.com and we will remove your details.

We will not share any of the information you have provided to us with any other party other than to fulfil delivery if required. This includes documents and images which our industry deems to be copyrighted to the owner.



Third Party Sharing

All our website orders are handled through secure servers at our website provider, Livelink Technology Ltd. You can review their privacy policy at:

http://www.livelinktechnology.net/about/privacypolicy18

All our website financial transactions are handled through our Merchant Service Provider, Paymentsense. You can review their privacy policy at:

https://www.paymentsense.co.uk/legal/privacy

We will share information with Livelink Technology and Paymentsense only to the extent necessary for the purpose of processing orders and payments you make via our website and dealing with queries or complaints relating to such orders or payment.



Your rights

Subject to certain legal conditions, you have the right to request a copy of the personal data about you which we hold, to have any inaccurate personal data corrected and to object to or restrict our using your personal data. You may also make a complaint if you have a concern about our handling of your personal data.

If you wish to do any of the above please send an email to info@peak-imaging.com. We may request that you prove your identity by providing us with a copy of a valid means of identification in order for us to comply with our security obligations and to prevent unauthorised disclosure of data. We reserve the right to charge you a reasonable administrative fee for any manifestly unfounded or excessive requests concerning your access to your data, and for any additional copies of the personal data you request from us.



Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at the offices of Peak Imaging or via our website www.peak-imaging.com where all contact information is available.